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Return Policy

Q:
What is the return policy?
A: Certain items may be returned based on the situation. Before you initiate a return, you need to receive approval by our returns department. Please contact us at info@winegifts.com. Inform us as to why you need to return an item and await our instructions.

Q: Who pays for the shipping fee for returns?
A: Shipping fees will be paid for items that are received damaged or a wrong item was delivered as a result of our site's error. You must notify us within 7 days of receipt.

Q: Are all items eligible for returns?
A: Returns may vary depending on the item so please check the specific instructions for that item on our website